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Courtesy translation with no official standing. If there is any discrepancy, the Spanish version prevails. View the Spanish version

Privacy policy

Last updated: 10 October 2026

This policy explains what data we process on this website and why. It's short on purpose. If anything is unclear, write to us.

This website never collects patient data. A centre's patient data lives in Farola CRC, not here, and is handled under the contract we sign with each centre.

Who processes your data

Data controller
Farola Vibes · [[DATO D-08: company name and legal form (company being incorporated)]]
Tax ID (NIF)
[[DATO D-08: tax ID (NIF)]]
Privacy contact
hola@farolacrc.es

If you book a demo

What data
What you enter in the form: your name, your centre's name and your phone number; and, if you like, your email, your town, the software you use, how you'd like us to contact you and a comment. If you accepted analytics cookies, also which link or ad you arrived from.
What for
To contact you and prepare the demo or the account set-up you've asked for. Nothing else: we won't send you marketing because of it.
What else we keep
With your request we note the date it was sent and which version of the website was live that day (for example, which headline appeared at the top of the home page). We work this out on our server from the date: it doesn't come from your browser and we don't use cookies for it. It's the same for everyone who visited that day and says nothing about you. It helps us see which wording works best.
Why we're allowed to
Because you ask us to: it's a step prior to a possible contract (GDPR, article 6.1.b).
How long
While we discuss the demo and, if we don't go ahead, [[DATO D-33: retention period for demo requests]]. If we reach an agreement, the data moves to the contract with your centre.

If you write to us or call us

If you message us on WhatsApp or by email, or call us, we use your name, your number or your email and what you tell us only to reply to you. Same reason and same period as for the demo.

Analytics and advertising

Only if you accept analytics or advertising cookies. Which cookies they are, who sets them and how long they last is in the cookie policy. You can change your mind whenever you like from «Cookie settings» at the bottom of the page.

Proof of your cookie choice

What data
Only when you accept analytics or advertising cookies, or withdraw that consent: a random code created by your browser, the version of the cookie notice, what you accepted, the language of the page, whether it's a new consent or a withdrawal, and the date it reaches our server. We don't store your IP address, which browser you use or which page you came from. If you reject from the start, we store nothing.
What for
So we can prove that you gave consent, and when you withdrew it, if anyone asks. That code alone doesn't tell us who you are.
Legal basis
The law requires us to be able to prove your consent (GDPR, Articles 6(1)(c) and 7(1)).
How long
5 years from each record: the 2 years your choice is valid plus 3 more, the period in which we can be held to account for it. After that it's deleted automatically.
Where
With Cloudflare, on servers in the European Union.

Who we share your data with

Your rights

You can ask us to see your data, correct it, delete it, take it with you, restrict its use or object to it. Write to the contact above saying what you want; we'll reply within one month at most.

If you think we haven't handled it properly, you can complain to the Spanish Data Protection Agency (AEPD) at www.aepd.es.

We don't make automated decisions about you or build profiles with this data.